Billing

How to access your Billing History

On your Account page, in the bottom right corner, you now have access to your complete Billing History! Click “View your billing history” and you’ll see a modal appear. Choose one of the following actions: If you need more information than what’s on our receipts, you can add that by clicking “Receipt Settings.” If you […]

I need help understanding my receipt.

Did you receive a ConvertKit receipt with a different amount than you expected? This is likely because your plan was upgraded sometime last month–congratulations!  When we upgrade accounts in the middle of the month, the amount you have already paid for the month and the amount you owe for the month are prorated (charged only […]